FAQ
My powergorilla will not charge my laptop
Please ensure you are using the correct tip for your laptop. Once you've confirmed the tip is correct, read the instruction guide that came with the powergorilla and make sure you have selected the correct voltage. If the powergorilla still does not charge your laptop, please remove the laptop's internal battery - details on how to do this will be in your laptop's documentation.Still having problems? Please email support@powertraveller.com.au.
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Simms International Pty Ltd
Unit 18
39 Herbert St
St Leonards
NSW, 2065
AUSTRALIA
